My direct connect amplifier does not seem to be working, what can I do?
Here are the most important things to check:
1) Check all connections i.e. power , antenna and adapter cables
2) if power light is not on , unscrew the end of the Cigarette Lighter adapter , there is a 3 amp glass car fuse , replace if necessary , ( available at any car parts store or garage)
3) It is very important if using a magnetic mount antenna it is mounted on at least an 8 inch by 8 inch metal surface (with ferrous qualities , aluminum will not work ) anything will do a fridge , filing cabinet , Pizza pan , baking sheet , cookie tin etc.

My Wireless amplifier does not seem to be working, what can I do?
Here are the most important things to check
1) Check all connections i.e. power and antennas
2) if power light is not on , unscrew the end of the Cigarette Lighter adapter , there is a 3 amp glass car fuse , replace if necessary , ( available at any car parts store or garage)
3) It is very important if using a magnetic mount antenna it is mounted on at least an 8 inch by 8 inch metal surface (with ferrous qualities , aluminum will not work ) anything will do a fridge , filing cabinet , Pizza pan , baking sheet , cookie tin etc.
4) Antenna separation with wireless amplifiers is very important . Make sure you have the proper vertical and horizontal separation as per instruction manual . Remember to always power down amplifier when moving antennas and power amplifier back after antennas are in place.

Which Amplifier do I need?

 

Well determining what amplifier you need is a simple process of elimination. Follow these steps and you will choose the right product for your needs.

 

For Amplifiers

 

1)      Who is your cellular Service Provider?

 

If Your Provider is Nextel, Southern LINC or MIKE in Canada you need our IBA-NEX amplifier

 

If your provider is Sprint, a PCS provider or a 1900 GSM carrier such as TMobile or Cricket that uses 1900 MHZ only you need our DBA819 Dual Band amplifier.

 

2)      If your provider is not list above such as Verizon, Cingular, Western Wireless and many more you can one of two ways. The DBA819 Dual Band amplifier will cover all carriers in North America on both 1900 MHz and 800 MHz. That is the simple approach.

IF you want to try and save a little money and plan to only use your amplifier in one area you might be able to use a SBA800 single band amplifier.

A)    To determine if a SBA will meet your needs go to www.wirelessadvisor.com

B)    Type in your zip code

C)    Search for your carrier

D)    If your carrier is on 800MHz only in the area you plan to use the amplifier in you could use the SBA800 , Please check with your carrier to see if they have plans to utilize 1900 MHZ in that area in the future

E)      There are a lot of Rural area in America and Canada that are on 800mhz and there are no plans to utilize 1900 MHz in the near future so it is very possible that a single band units will fulfill your needs and save you lots of $$$$

1)      Where do I plug the antenna adapter in on my phone

 

80% of the cellular handsets on the market have an RF out port on the back of the handset.

Look for a rubber plug or plastic cut out on the back of the phone just below the antenna. Remove it, that is your RF out port and where your adapter cable plugs in See illustration below

 

2)      My phone does not have an RF out port, How do I connect to the amplifier

Cyfre has come out with several solutions for phones with no RF out port and interior antennas. They are called inductive adapters. They mount on the back of the phone over the interior antenna. These work well but not as well as a handset with a direct RF connection. Below is our Inductive clamp antenna designed for Nokia and handsets from other manufacturers with phones with interior antennas. See picture below

3)      If your Handset has neither of these situations please contact us (Click on CONTACT at the top of this page) and we will find the right solution for you!